Most campus offices are open Monday – Friday from 8:30am-4:30pm, or thereabouts. Read on for details about support for emergencies or urgent situations after-hours.
EMERGENCIES
In an emergency (potentially life-threatening or property-damaging) situation, call CSS at (413) 597-4444 or call 911 immediately. CSS is open 24/7/365.
Sexual Misconduct
Contact SASS (a confidential resource) at (413) 597-3000, or CSS at (413) 597-4444. More information about reporting sexual misconduct can be found here.
Bias Incident
Contact anyone in OIDEI, and you can submit a Bias Incident Report.
If the situation is not one of those noted above, consider sending an email to the correlated office/staff member and following up the next business day to request support.
That said, there are also several additional options for accessing urgently-needed support after hours, depending upon the situation. See below for details.
Megamenu Social